top of page
Construction Site

FAQs

  • Can the Builder deny access to the property to conduct inspections during new home construction?
    Provided that you hold a Domestic Building Contract with your builder, the builder cannot deny you access to your property to have an independent inspection conducted. Please note that if you give the builder more than two working days’ notice of your requirement to enter the home, the builder MUST open the dwelling under the “Domestic Building Contracts Act 1995”, part 2 section 19 (Victoria). You can lodge a complaint with the DBDRV if they refuse. In other words, if the builder has been notified, then he or she must open the dwelling. Domestic Building Contracts Act 1995 Act No. 91/1995 Part 2—Provisions that Apply to all Domestic Building Contracts Access to building site (1) A builder must permit the building owner (or a person authorised by the building owner) to have reasonable access to the building site and to view any part of the building works. Penalty: 20 penalty units.
  • Can I be present at the inspection
    We welcome owners and buyers to be present at the time of inspection, although we ask that you leave the inspector to carry out their inspection and wait to ask your questions at the end.
  • When will I receive my report?
    You will receive your report within 13 hours from the completion of your inspection. Please note that payment must be received prior to the inspection, as we cannot complete the report before payment is received.
  • Are your inspectors licensed?
    All of our building and pest inspectors are qualified and experiences who have been operating in the industry for over 15 years. Our inspectors also have timber pest certifications and their own professional indemnity and public liability insurances.
  • How long does the inspection take?
    A typical combined building and pest inspection will take between one to two hours.
  • What are the payment terms?
    We email you a copy of your tax invoice on the same day as we take the booking, and our standard terms require that payment is made prior to the inspection to confirm the booking. If for any reason you are unable to pay on time, we will not release the report until the overdue account has been settled.
  • What equipment is used by the inspector?
    Guarateed we use latest technology and methods to pick even the smallest of issues . Only images and readings of defects will generally be included in the report.
  • Who do I contact to discuss my report?
    We encourage you to speak with the building inspector who conducted your inspection. That way you’re dealing with the person who has first-hand knowledge of the property you’re buying.
bottom of page