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FAQs
Frequently asked questions
- 01Under a Domestic Building Contract, your builder cannot deny access for an independent inspection. With more than two working days' notice, access must be granted as per the Domestic Building Contracts Act 1995 (Victoria). If access is refused, you can lodge a complaint with the DBDRV.
- 02We welcome owners and buyers to be present at the time of inspection, although we ask that you leave the inspector to carry out their inspection and wait to ask your questions at the end.
- 03You will receive your report within 13 hours after the inspection is completed. Please ensure payment is made before the inspection, as we cannot finalize the report without it.
- 04All of our building and pest inspectors are qualified and experiences who have been operating in the industry for over 15 years. Our inspectors also have timber pest certifications and their own professional indemnity and public liability insurances.
- 05A combined building and pest inspection typically takes between one to two hours.
- 06You will receive a tax invoice via email on the day of your booking. Payment must be made before the inspection to confirm your booking. If payment is delayed, the report will be withheld until the account is settled.
- 07Our inspectors utilize cutting-edge technology and methods to identify even the smallest issues. Your report will include detailed images and readings of any detected defects.
- 08We encourage you to speak with the building inspector who conducted your inspection. That way you’re dealing with the person who has first-hand knowledge of the property you’re buying.
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