Stefan Group Inspections continue to provide contactless inspection services during COVID-19 Restrictions
Call Us Now 0476949514
Melbourne & Sydney

FAQs
- 01
If you have a Domestic Building Contract with your builder, they cannot deny you access for an independent inspection. If you provide more than two working days' notice, the builder must allow access under the Domestic Building Contracts Act 1995 (Victoria). If they refuse, you can lodge a complaint with the DBDRV.
- 02
We welcome owners and buyers to be present at the time of inspection, although we ask that you leave the inspector to carry out their inspection and wait to ask your questions at the end.
- 03
You will receive your report within 13 hours after the inspection is completed. Please ensure payment is made before the inspection, as we cannot finalize the report without it.
- 04
All of our building and pest inspectors are qualified and experiences who have been operating in the industry for over 15 years.
Our inspectors also have timber pest certifications and their own professional indemnity and public liability insurances.
- 05
A combined building and pest inspection usually takes between one to two hours.
- 06
You will receive a tax invoice via email on the same day as your booking. Payment is required before the inspection to confirm your booking. If payment is not made on time, the report will not be released until the account is settled.
- 07
Our inspectors use the latest technology and methods to detect even the smallest issues. The report will generally include images and readings of any defects.
- 08
We encourage you to speak with the building inspector who conducted your inspection. That way you’re dealing with the person who has first-hand knowledge of the property you’re buying.
